If you have a complaint, please share with us
Grievance Redressal Form
Any person residing in India can register a complaint related to the content of the website within a suitable period of time of the publication of the content.
The grievance can be addressed to our Grievance Officer
Mr/Ms : Junaid Hashmi
Address : Straight Line Office, Talab Tillo, Jammu.
Email : syedjunaidhashmi@gmail.com
Please fill out all the details of the Grievance Redressal form. Any section left blank or anonymous or fake submissions will not be accepted. You can submit the form as is, or you can download the form and email it directly to our grievance officer.
Please note that in making a complaint, you agree to respond promptly to any request for further information. Our complaints process is free of charge, regardless of the outcome.
We reserve the right to amend this policy as required. We will publish the current policy on our website. Your complaint will be considered against the published policy on the date of receipt of your complaint.
What happens to your complaint?
Once we’ve received your complaint, you should receive an automated reply acknowledging receipt. If your complaint is being taken up, we aim to contact you within 72 hours.
We aim to give a substantive response to your complaint within 28 days of receiving all the necessary information to allow us to investigate. However, this may take longer in more complex cases where more information is required, or where journalists are away or unreachable.
If we receive multiple complaints about the same issue we may not respond to all. We will always aim to handle your complaint fairly, courteously and with respect. We expect the same behaviour from complainants and reserve the right to decline to consider complaints that are abusive or gratuitously offensive.
If at any stage of your complaint we do not hear back from you within 28 days, we will consider your complaint satisfied and closed.